RETURN POLICY

  • Return requests must be made within 15 days of receipt.
  • Product must be in original package with lot traceability intact.
  • All returns must be authorized by the Sales or Quality Team Lead.
  • RMA number must be marked on outside of shipping package(s) or on shipping paperwork.
  • Return must be received within 30 days of the RMA issue date.
  • No return will be authorized or accepted on any NCNR parts (non-cancellable/non-returnable).
  • We will pay return shipping when the material is defective or not as specified on the order.
  • A restock fee may be charged on return material delivered per PO.
  • Credit will be issued after condition verified – within 10 days of the material being received.

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